Privacy Policy

TidyNest Privacy Notice
Effective Date: 5th May 2025

Who We Are
TidyNest is a small business offering decluttering, organising and housekeeping services. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.

What Information We Collect
We may collect and store the following types of personal information when you interact with us:

• Contact details: name, phone number, email address, and home address
• Service-related information: notes about your space, photos (with your consent), and scheduling preferences
• Communications: emails, messages, and any inquiries you send to us

How We Use Your Information
We use your information to:

• Provide and manage our services
• Communicate with you about appointments, services, and updates
• Process payments securely
• Send occasional marketing emails (only if you’ve opted in)
• Comply with legal obligations

How We Share Your Information
We do not sell your personal information. We will only share data with:

• Trusted service providers who help us run our business (e.g., payment processors, scheduling software)
• Legal authorities if required by law or to protect our business

How We Protect Your Information
We take appropriate steps to protect your data, including using secure systems and limiting access only to those who need it.

Your Rights
Depending on your location, you may have rights to access, update, or delete your data, or to object to certain uses. Contact nicki@tidy-nest.co.uk for requests or questions.

Data Retention
We retain personal information only as long as necessary for service delivery, legal compliance, or customer support purposes.

Contact Us
If you have any questions or concerns about this Privacy Notice or your data, please contact: nicki@tidy-nest.co.uk